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Privacy Policy

Privacy Policy
Effective Date: June 1, 2025

Samesa Ceramics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.samesaceramics.com (the “Site”).

1. Information We Collect

We collect the following types of information when you use our Site:

  • Personal Information: When you fill out a contact form, sign up for a class, or make a purchase, we may collect your name, email address, phone number, billing and shipping address, and payment details.

  • Non-Personal Information: We may automatically collect certain information about your device and how you interact with our Site, such as your IP address, browser type, and browsing activity.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries or customer service requests

  • Process orders and bookings

  • Send updates about workshops, events, and product offerings

  • Improve our website and services

We do not sell or rent your personal information to third parties.

3. Cookies

We may use cookies and similar tracking technologies to enhance your experience on our Site. You can adjust your browser settings to disable cookies, but this may affect how the Site functions.

4. Third-Party Services

We may use third-party services like payment processors, booking systems, or analytics tools. These providers have their own privacy policies that govern how they handle your data.

5. Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to ask us to delete your information where legally permissible.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Samesa Ceramics
Email: kirsten[at]samesaceramics.com
Address: #209-2111 Main St, Vancouver, BC, Canada

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